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Planning Your Site - Community Building Part 2



Customized Web site


You think that shrink wrap isn't for you? Well, that is good and bad, as is most choices. You'll be faced with some of the same issues as when selecting a shrink wrapped piece of software, a quick list:

  • Are they any good? - Do they have a portfolio of customers, what do they say?
  • Are they expensive? - Shop around. How do you want to pay, per hour or on completion of goals?
  • Which customers do they have? - A company with lots of Fortune 500 customers might not be for you, probably you're to small, or they're to expensive. One without a portfolio is a risky choice.

    You'll also need to avoid getting more or less than you buy. What is the point of a program which can do everything, but which you can't understand? The opposite is easier to grasp, why buy something which can't do the job you need to get done.

    Then how do you ensure that you get exactly what you want? Well, that is the specification phase of your project. A good shop will insist on doing this with you (at a price, of course) before they negotiate a contract for the full project. In a perfect world you'd choose one firm to do the specification phase and another to do the implementation, thus the first firm won't have a vested interest in locking you in on a path you will regret.

    Finally, how do you ensure that there isn't any bugs in the system you get, it isn't as if a lot of people have tested it.

    Before running off and spending your money, take some time out to find the people who are going to create your content, and thus end up using the software. Perhaps they have favorites, experience, demands, wishes, and other viewpoints?


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